Effective Date: November 7, 2025

This Privacy Policy describes how Tech Innovation Group ("we," "us," or "our") collects, uses, protects, and discloses personal information collected through our website and in connection with our consulting services. We are committed to transparency and respect for your data privacy rights, complying with the GDPR, CCPA, and other applicable laws.

 

1. Contact Information and Data Protection

 

Data Controller/Business: Tech Innovation Group Address: Chattanooga, TN

Email: Info@techinnovationgroup.com

Data Protection Point of Contact: Please direct all questions, data requests, or concerns about this policy to the email address above.

 

2. Information We Collect

 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you participate in activities on our website (like scheduling a session), or when you contact us.

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Contact Data

 

• How We Collect It: Via Contact and Schedule Forms.

• Purpose & Legal Basis: To respond to your inquiries and fulfill your request for service information (Contract/Legitimate Interest).

 

Professional Data

 

• How We Collect It: Via Contact and Schedule Forms.

• Purpose & Legal Basis: To understand your business needs (e.g., Company Name, Job Title) and assess fit for our executive services (Legitimate Interest).

 

Usage and Tracking Data

 

• How We Collect It: Via Cookies and Analytics (e.g., Wix, Google Analytics).

• Purpose & Legal Basis: To monitor website traffic, analyze user behavior, and improve website performance (Consent/Legitimate Interest).

 

Email Marketing Data

 

• How We Collect It: Via Newsletter Signup Forms.

• Purpose & Legal Basis: To send you our "Executive Insights" (Blog) content (Consent, with opt-out available).

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3. How We Use Your Information

 

We process your personal information for purposes based on our legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

• To Schedule and Deliver Services: To contact you about your potential needs and deliver the strategic consulting services you request.

• To Provide Executive Insights: To send you our blog posts, updates, and marketing materials related to our services, provided you have opted in.

• To Improve Our Website: To analyze website usage and trends to enhance the user experience.

• To Respond to Legal Requests: To respond to lawful requests and prevent potential harm (Legal Obligation).

 

4. Sharing Your Personal Information (Third Parties)

 

We only share your data with third-party service providers who are necessary to operate our business and deliver services. We do not sell your personal information.

• Website/Hosting Provider (Wix): For website functionality and secure data storage.

• Email Service Provider (ESP): To manage and send our Executive Insights blog and email correspondence.

• Analytics Providers (e.g., Google Analytics): To track and report website traffic and performance.

• Legal/Regulatory: We may disclose your information when required by law or to respond to legal process (Legal Obligation).

 

5. Data Retention and Security

 

• Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We retain contact and professional data related to contracts for the duration of the relationship and a reasonable period thereafter for accountability.

• Security: We use robust security measures, including SSL certificates and access controls, to protect your personal information. However, no transmission over the internet is 100% secure.

 

6. Your Rights Under GDPR (For EU and UK Residents)

 

If you are a resident of the European Economic Area (EEA) or the UK, you have specific rights regarding your personal data:

• Right to be Informed: You have the right to be informed about how your data is being used.

• Right of Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to have inaccurate or incomplete data corrected.

• Right to Erasure (Right to be Forgotten): You can request that we delete your personal data (with some exceptions).

• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

• Right to Data Portability: You have the right to request your data in a structured, commonly used, and machine-readable format.

• Right to Restrict Processing: You have the right to request that we limit the way we use your data.

• Right to Withdraw Consent: You can withdraw your consent at any time.

We will respond to all requests related to your rights within 30 days.

 

7. Your Rights Under CCPA/CPRA (For California Residents)

 

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request what personal information we collect, use, disclose, and sell (we do not sell your data).

• Right to Delete: You have the right to request the deletion of your personal information (with some exceptions).

• Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information. Tech Innovation Group does not sell personal information.

• Right to Correct: You have the right to request that inaccurate personal information be corrected.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

We will respond to all verifiable CCPA requests within 45 days.

"Do Not Sell or Share My Personal Information": As we do not sell or share personal information for cross-contextual behavioral advertising, a separate link is not required, but you can always contact us to request deletion or further information.

 

8. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to access or store information, personalize content, and analyze our traffic. We utilize a cookie banner on our website, requiring you to give explicit consent (opt-in) before any non-essential cookies (like analytics or marketing cookies) are dropped.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this policy. We encourage you to review this policy frequently.

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